Shipping

Australian Shipping

We use Australia Post, which provides you with a unique tracking code for your package that can be tracked online.

Free Shipping is valid for orders over $100, within Australia. This discount will be automatically applied at the checkout and are shipped by standard Australia Post.

All shipping costs will the calculated at time of checkout.

International Shipping

We're currently sending internationally to the countries which are available for us to do so; Please be aware that there may be unforeseen delays with international delivery.

Location

We are located in Australia, we ship both nationally & internationally. If you don't see your countries shipping option at the checkout - please contact us for a shipping quote.

Shipping Policy

Please allow 1 - 3 business days for your order to be shipped once your order has been placed, this include Express Post. Delivery is by Australia Post and at this point in time deliveries can experience extended delays. If you have not received your order after 10 business days please contact us to follow up.

 

 

Returns

Please choose your items carefully as we do not offer exchanges or returns for change of mind, or for any items that have been bought at a discount or SALE price.

Faulty or Damaged Items

If there is a fault with the product please contact us at thebarestonestudio@gmail.com within 7 days of receiving your item, to notify us of an intended return or exchange, and we can help you with the process.

Postage Costs

For faulty items that are returned, a refund for the return postage costs will be issued (please keep a copy of the receipt as proof).